Frequently Asked Questions

Get answers to common questions about Custom Facial.

During your first appointment you'll receive a full consultation and skin analysis followed by customized cleansing, treatments, massage, mask, and product guidance. Sessions typically last 50–75 minutes and pricing starts at $99; upgrades may apply.

Most Custom Facials range from 50 to 75 minutes depending on the assessment and chosen add-ons. Timing includes consultation and post-treatment recommendations to ensure optimal results and proper skin recovery.

Yes. Our estheticians adapt formulations and techniques for sensitive skin, avoiding common irritants and using soothing products. Disclose allergies and recent procedures so we can adjust the protocol for safety and comfort.

Yes — many guests pair facials with massages, manicures, or body treatments. Combining services extends total appointment time; our front desk will coordinate scheduling and sequencing for the best spa experience.

For maintenance, schedule a Custom Facial every four to six weeks to support natural skin renewal. Frequency may increase for corrective plans or decrease once goals are met; your esthetician will recommend a personalized schedule.

Yes. Avoid heavy exfoliation, retinoids, and intense sun exposure 48 hours before and after treatment. Use gentle cleansers and sunscreen post-facial. Your esthetician will provide tailored pre- and post-care guidance and product suggestions.